If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.ġ.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.Ģ.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.ģ.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.Ĥ.) Click the plus sign, click Add Printer or Scanner, click the printer name.ĥ.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Next ensure your Mac and Printer have the latest updatesĪfter checking all those details and if the Ping Test is successful, Remove and Re-add the printer using Airprint. Use the printer IP address to perform a ping test, the printer IP can be located by touching the wireless icon on the printer display or by printing a Network Configuration Page The software comes built-in with Apple's macOS and iOS operating systems.Īlso perform a ping test using the Mac Network Utility and let me know the results. This is very importantīonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. Please check with your Internet service provider if your router is able to forward 'Bonjour packets'. In this case, contact your Internet service provider to assign different names to both the networks. If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. Do not connect it to 5 GHz Network incase your Router supports both 2.4 and 5 GHz Note:- This printer supports only 2.4GHz network. When I print the Network Configuration Page it discovers my network. I have moved the printer closer to the router (google fiber) no luck. Find manuals, setup and user guides for your HP Photosmart C4780 All-in-One Printer. Ensure the printer and the MAC are connected to the same wireless network. WAP keeps timing out - there is no IP address when I print the Wireless Network Test. Do you have any Anti-virus software installed on your MAC? If you do, please deactivate it for now. We need to check few details first and we could try adding the printer as Airprint
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